SERVICES
“Healthcare is complicated. My role is to help you understand what’s happening, think ahead, and make confident decisions—whether you need insight now or a clear plan for what’s next.”
- Dr. Nancy A. Taylor
Healthcare Guidance Before Small Issues Become Crises
Healthcare decisions for aging adults and families are rarely simple. Medications change. Care needs shift. One small decision can quietly create bigger problems later.
I help older adults, solo-agers, and family decision-makers gain clarity, confidence, and control—before situations turn into emergencies.
Most people don’t know exactly what they need when they reach out. That’s normal.
That’s why my work begins with conversation, not commitment.
Start Here: Ask the Advocate
Ask the Advocate is a focused, one-on-one consulting session designed to help you think clearly about a healthcare situation and understand what to do next.
This is the right place to start if you’re thinking:
“Something doesn’t feel right.”
“I need a second set of eyes.”
“I’m worried about medications or behavior changes.”
“I’m trying to plan ahead but don’t know where to begin.”
“I just need insight, not a long-term program—yet.”
During an Ask the Advocate session, we talk through your concerns, identify risks, and clarify priorities. Some conversations stand alone. Others naturally lead to a more structured plan when a roadmap is needed.
What clients say after getting clarity
“Dr. Taylor was so very helpful in recommending what should be updated and what parts of my documents could be discarded. I felt that she guided me very honestly and openly. Her professional knowledge gives me confidence that my legal papers are in order and comfort that my final wishes will be followed.” -Virginia, WY 77yo
“Through Dr. Taylor’s recommendations both in lifestyle and medication, I was able to lower my A1c and am working with my Primary Care Physician to lower my medication dosage.” -Mary, UT 52yo
“Dr. Taylor performed an exhaustive analysis of my 81-year old dad’s medications, medical history and conditions. If you are concerned about your loved one’s medication interactions, I highly recommend a consultation with Dr. Taylor.” -Suzanne, MS 50yo
Healthcare Action Plans:
When You Need a Roadmap
When situations become more complex—or when you want to plan ahead intentionally—we move into a Healthcare Action Plan.
Healthcare Action Plans are personalized roadmaps designed to help you navigate aging, medication safety, care transitions, and future decision-making with clarity.
These plans are especially helpful for:
Families who want to understand “what comes next” as health needs change
Solo-agers who want a clear plan for who to call and where to go
Those concerned about medication risk, polypharmacy, or behavioral changes
Anyone anticipating a hospital discharge, move, or change in level of care
Rather than a list of services, your Action Plan outlines:
priorities and risks
decision points and timing
recommended supports and providers
clear next steps tailored to your situation
Each plan is built around outcomes, not assumptions.
Advocacy Support as Situations Evolve
Some clients want help navigating a specific moment. Others want ongoing support as health needs, providers, and care settings change over time.
Ongoing advocacy may include:
provider and care coordination
medication oversight and safety reviews
appointment preparation and follow-up
support during hospital discharges and care transitions
acting as a consistent point of contact as situations evolve
This level of support is especially helpful for:
solo-agers who want someone watching the big picture
families coordinating care across multiple providers or locations
clients who want continuity, not one-off guidance
For those who want long-term partnership, I offer an All-In Advocacy Ally option. This is a comprehensive, ongoing advocacy relationship designed to provide continuity, coordination, and proactive support over time.
Most clients enter this level of support after an Ask the Advocate session or Healthcare Action Plan, once it’s clear that ongoing advocacy would be beneficial.
What ongoing advocacy can look like
“Dr. Taylor was in telephone conference calls with my surgeon, Dr. Anderson, and with my regular physician Dr. Wells during my subsequent post operation visits. I was impressed with her knowledge and I believe her to be a top-notch professional who truly has the best interests of her clients as human beings at heart.” -Fred, WY 83yo
How Clients Typically Work With Me
Most clients follow a simple path:
Start with Ask the Advocate to gain clarity
Decide if a Healthcare Action Plan is needed for structure and planning
Use advocacy support as situations evolve
This approach allows you to move forward thoughtfully—without pressure or overcommitment.
My role often involves reviewing information, thinking through options, and translating complexity into clear next steps.
Who This Work Is For
I work best with:
Older adults planning ahead
Solo-agers concerned about future care and support
Adult children navigating healthcare decisions for a loved one
Families worried about medications, transitions, or “what happens next”
If you value clear guidance and proactive planning, this work is designed for you.
Patient Advocacy FAQs
What does a patient advocate actually do?
I provide independent patient advocacy to help older adults, solo-agers, and those caring for older loved ones, make confident healthcare decisions. I help you understand medical information, navigate medications, and avoid costly mistakes.
When should someone contact you?
People usually reach out when something in healthcare doesn’t feel quite right and they want clear guidance before making a decision.
Do I need a major health crisis to work with you?
No. Many clients contact me with important healthcare questions that aren’t urgent or complex—they simply want expert guidance before moving forward.
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I work with financially secure older adults, solo-agers, and adult children seeking independent healthcare guidance and medication support.
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No. I don’t replace healthcare providers or diagnose conditions. I help clients prepare for appointments, understand options, and make informed decisions.
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I work independently and am not employed by a hospital, insurance company, or facility. My guidance is conflict-free and focused solely on the client.
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Ask the Advocate is a one-time healthcare consultation for people who want clarity around a concern, medication question, or next step—without ongoing commitment.
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Some clients only need one conversation. Others choose ongoing advocacy or a personalized healthcare action plan. We decide together based on need.
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Yes. Many clients are adult children supporting their parents remotely. I frequently work virtually and coordinate care across locations.